Refund Policy

1. General Provisions

1.1. This Refund Policy governs the procedure for refunds related to access to the online Course.

1.2. Refunds are processed by the Seller — Fedor Katasonov, registered sole proprietor in Israel (registration number 345266282).

2. Refunds Before Access Is Provided

2.1. The User may request a refund before a link (or another access method) to the Course materials has been sent to the User.

3. After Access Is Provided

3.1. From the moment a link (or another access method) to the Course materials is sent to the User, the service is deemed fully provided.

3.2. After access to the Course has been provided, refunds are not available except where expressly required by applicable law or provided by this Policy.

4. Technical Access Issues

4.1. If the User has not received access to the Course or is unable to use the access due to technical reasons, the User may contact the Seller.

4.2. The Seller will resolve such issues within a reasonable time after receiving the request.

4.3. If access cannot be provided for reasons attributable to the Seller, the User may request a refund.

4.4. The User agrees to contact the Seller in advance in order to resolve refund-related issues before submitting a chargeback request to a bank or payment provider.

5. Refund Request Procedure

5.1. To request a refund, the User must manually submit a request to the Seller: • by email: fediatr@gmail.com • or via Telegram: @fediatr

5.2. The refund request should include: • the User’s full name or the email address used during payment • the payment date • the reason for the refund request (optional)

6. Refund Processing Time

6.1. Refund requests are reviewed by the Seller within 5 business days.

6.2. Refunds are processed within 10 business days after approval.

6.3. Refunds are issued using the same payment method and, where technically possible, in the same currency used for the original payment.